Refund policy

Last updated 8 November 2026

We want you to be happy with your invitation. This page explains when we give your money back.

Aradhanawa Plus (Rs. 990 per function)

If Plus does not work for you, ask within 7 days of paying and before the function date, and we will refund it in full. After the function has taken place, Plus is not refundable.

Custom design (Rs. 4,900)

• Before we start work on your design: full refund.
• After we have sent the first version: 50% refund, if you decide not to go ahead.
• After you have approved the final design: no refund.

Payment problems

If you were charged twice, or charged but your order did not go through, we will refund the extra payment in full as soon as we confirm it.

How to ask

Message us at WhatsApp +94 76 448 7857 with the email on your account and the date you paid. Approved refunds go back to the card or account you paid with, normally within 7 to 14 working days, depending on your bank.